Criex App's Privacy Policy — Your data is completely secure

1 Introduction & Scope

Criex appWelcome to criex app. This Privacy Policy explains what information we collect when you use the criex app website or mobile application, how we use that information, and the steps we take to protect your privacy.

This Privacy Policy criex appApplies to all services, products, and digital platforms of criex app. By using our platform, you are considered to have consented to the collection and use of information as described in this policy.

• This policy has been prepared specifically for users in Bangladesh.
• International data protection laws and regulations are fully complied with.
• Criex app Treats your privacy as a fundamental right.

2 What information we collect

Criex app Only the information necessary to provide our services is collected. We never ask for unnecessary personal data.

3 How Your Information Is Used

Criex app Uses your information only for specific, legitimate purposes. Every reason your data is used is clearly outlined below.

• Account management: To complete registration, login, and identity verification.
• Transaction Processing: To ensure deposits and withdrawals are processed correctly.
• Customer Support: To resolve your questions and complaints promptly.
• Security: To prevent fraud, money laundering, and account hacking.
• Service Improvement: Analytical data is used to improve the user experience.
• Legal obligations: To share information with regulatory authorities in order to comply with applicable laws.
• Promotional Communications: Only with your consent, to keep you informed about offers and bonuses.

4 Cookies and Tracking Policy

Criex app Cookies are used on the website. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional cookies: Used to remember your language and preferences.
• Analytics Cookies: Used to monitor site performance; you can opt out at any time.
• Marketing Cookies: Used only with your consent to show personalized offers.

Cookies can be managed or deleted through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

5 Data Sharing & Disclosure

Criex app Never sells your personal information. However, data may be shared in limited circumstances and under strict conditions.

• Payment Processor: Minimal data is shared with trusted payment partners solely to process transactions.
• Law enforcement agencies: Information may be disclosed under a court order or legal obligation.
• KYC partner: Approved third-party services are used for identity verification.
• Anti-fraud system: Limited data is shared with security partners solely to prevent fraud.

6 Data Retention Period

Criex app Your data is not retained beyond what is necessary. A separate retention policy applies to each category of data.

• Account information: For the duration of the active account + 5 years after closure.
• Transaction Details: Up to 7 years in compliance with financial regulations.
• KYC documents: Up to 5 years, in compliance with regulatory requirements.
• Cookie information: Up to 1 year.
• Log Files: Up to 90 days for security review purposes.

After the designated period, data is securely deleted or anonymized.

7 Your Rights

Criex appYou have clear rights over your data on criex app. You may exercise these rights at any time.

• Right of access: The right to know what information we hold about you.
• Right to Rectification: Right to correct inaccurate or outdated information.
• Right to Erasure: Right to request deletion of your data under specific conditions.
• Right to Restrict Processing: Right to request that your data no longer be processed under certain circumstances.
• Right to Data Portability: The right to receive your data in a machine-readable format.
• Right to object: Right to object to the use of your data for marketing purposes.

8 Child Protection Policy

Criex app We do not knowingly collect personal information from anyone under the age of 18. Our services are intended exclusively for adults.

• Age verification is mandatory at registration.
• If identified as a minor, the account will be suspended immediately.
• Parents are advised to use parental controls on their own devices.

9 Security Measures

Criex app Uses industry-leading technology to keep your data secure. Our security team monitors systems around the clock, 24 hours a day.

• SSL/TLS encryption: All communications are secured with 256-bit encryption.
• Two-Factor Authentication: An extra layer of security for your account.
• Firewall & IDS: Advanced systems in place to prevent cyberattacks.
• Regular Security Audits: Periodic audits conducted by third parties.
• Data Backup: Encrypted backups are maintained to prevent data loss.

10 Privacy Policy Updates

Criex app This Privacy Policy may be updated as needed. Users will be notified in advance of any significant changes.

• The date of any update will always be displayed at the top of this page.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy criex appContact criex app. Our Data Protection Team is always ready to help.

• Email: [email protected]
• Response Time: We typically respond within 24–48 hours.
• Data Request: Processed within 30 days of identity verification.